Shipping policy

SHIPPING POLICY

Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or holidays are processed the next business day.

Shipping Times
We ship to all 48 contiguous US states. Estimated delivery times once shipped:

• Standard Shipping: 5–7 business days
• Expedited Shipping: 2–3 business days

Note: Shipping to Alaska, Hawaii, and US territories may require additional time and fees.

Shipping Carriers
We ship via UPS, FedEx, and freight carriers depending on tire size and order weight. Large orders may ship via LTL freight — you will be notified before shipment.

Shipping Costs
Shipping costs are calculated at checkout based on order weight, tire size, and delivery location. Free shipping may be available on qualifying orders — check current promotions at checkout.

Order Tracking
Once your order ships, you will receive a confirmation email with your tracking number. Allow 24 hours for tracking information to update.

Damaged or Lost Shipments
If your order arrives damaged or is lost in transit, contact us within 48 hours of the delivery date at (786) 451-1599 or through our website. We will work with the carrier to resolve the issue as quickly as possible.

Wholesale & Dealer Orders
For bulk or dealer orders, shipping terms are handled individually. Contact us directly for freight quotes and delivery arrangements.